Your information
Privacy Policy
Privacy at melonexcare.com is simple: this website takes no orders, payments or accounts. We read only the emails you send us. When you click an order button, you leave this site for the seller's order page, which has its own rules. Updated October 19, 2026.
Written by the Melonexcare editorsUpdated
No. 01In short
What does our privacy policy cover?
This privacy policy covers melonexcare.com, a website run by Melonexcare that explains the Melonex capsule. It does not cover the seller's order page.
Think of this site as a printed leaflet about a bottle. You can read it without giving us your name. We do not sell orders here, and we do not ask for card numbers, health records or addresses.
The rest of this policy says the same thing in more detail, so that you can check what we do against what we say. We wrote it in plain words on purpose.
No orders here
Payment and shipping details are handled on the seller's order page, not on this website.
No accounts
There is no sign-in, no profile and no saved basket on melonexcare.com.
Email only if you write
We keep the messages you send to our inbox, and nothing more.
No. 02What we collect
What information does Melonexcare collect?
We collect only what you choose to send us by email, plus the ordinary technical records any web server keeps.
| What | Why | Where it comes from |
|---|---|---|
| Your email and message | To answer a question or fix a page | You, when you write to [email protected] |
| Server logs | Security and keeping the site running | Your browser, such as address, device type and pages requested |
| Order link click | Sending you to the order page | The button you press |
Server logs are kept by the company that hosts the site and are ordinary for any website. We do not use them to build a profile of you. As built, the pages load no advertising scripts, and the fonts come from our own files, not from an outside font service.
Please do not put health details, card numbers or order IDs in an email to us. The website inbox cannot see orders, and email is not a private channel. Use the contact page to find the right desk.
No. 03Ordering
What happens to my information when I click an order button?
When you click an order button, you leave this site. The seller's order page then collects whatever it asks for, under its own rules.
The buttons on our pages pass through a short redirect page and land on the seller's order page. That page is run by someone else. Your name, address, card details and order history are collected there and not by us. Read the seller's own privacy terms before you enter anything.
Order links are marked as sponsored. If you buy, Melonexcare may be paid a commission by the seller. We learn that an order happened. We do not see your card, your address or what is in your cart.
The seller's phone line, +1 (855) 889-3137, and email, [email protected], are the places to ask how your order data is used (Seller order page).
No. 04How we use it
How do we use and share what you send us?
We use your email to reply to you and to correct our pages. We do not sell it, rent it or add it to a mailing list.
- We answer your message and may keep it to show what was fixed.
- We share it only if the law requires, or to protect the site from abuse or fraud.
- We do not run an email newsletter, and we do not send promotional email unless you ask.
- Our hosting provider handles server logs for us under its own terms.
We keep emails only as long as they are useful, such as while a correction is open. You can ask us to delete yours at any time.
No. 05Your choices
What are my privacy choices and rights?
You can ask what we hold, ask us to delete it, or ask us to stop writing to you. Email [email protected] and we will answer.
Some states give residents extra rights over their data, such as access and deletion. We will honor a reasonable request from anyone, wherever you live. Tell us which email address you used, and what you want done.
We cannot change anything the seller holds about your order. For that, call the order desk. Our office is 195 Broadway, Floor 5, New York, NY 10007. It takes mail only.
No. 06Other websites
What about the other websites we link to?
Our pages link to government and medical sources, and to the seller. Each of those sites has its own privacy practices, and we do not control them.
Every number on our pages points to a numbered source, such as the FDA, the NIH or the CDC. Clicking one takes you to that organization's website. We do not know what it records about your visit, and we are not responsible for it.
The same is true of the seller. A link does not mean that we vouch for how any other site handles your data. If a site asks for more than you expected, you can close the tab.
If you ever receive a message that claims to come from us and asks for payment or card details, do not answer it. We never ask for those.
No. 07Children and health
Is this website for children, and is my health information safe?
No, this website is for adults. We do not knowingly collect information from anyone under 18, and the label advises those under 18 to see a physician first.
If a child has written to us, tell us and we will delete the message. We do not ask readers for health information. If you choose to share some in an email, treat it as less private than a talk with your pharmacist.
Nothing on this site is medical advice. Keep taking prescribed medicine, and call your own clinician about symptoms. Chest pain, fainting or trouble breathing means call 911 (CDC, Heart attack symptoms).
No. 08Changes
How will we tell you if this policy changes?
We change this policy by posting the new version here with a new date. The date at the top of the page shows when it last changed.
If we ever add something that collects more about you, such as analytics, we will update this policy before we do it. If you keep using the site after a change, you accept the new version. If you do not, please stop using the site and write to us.
No. 09Questions
Who do I ask about this privacy policy?
Write to [email protected], Monday to Friday, 9:00am to 5:00pm Eastern, and we will reply to the address you used.
For questions about your order, call the order desk instead. The terms and conditions and the disclaimer sit beside this policy.
No. 10FAQ
Melonex questions people ask
Does melonexcare.com use cookies?
As built, the pages set no advertising or tracking cookies of our own. Your hosting provider and your browser may still keep ordinary technical records. If we ever add analytics, we will say so here first.
Does Melonexcare sell my personal information?
No. We do not sell, rent or trade the emails people send us. We use them to reply and to correct our pages, and we share them only when the law requires.
Do you see my payment details when I order Melonex?
No. Payment is entered on the seller's order page, not on this website. We never see your card number, address or cart. We may learn that an order was made, because we earn a commission.
How do I delete my email from your records?
Write to [email protected] from the same address, and ask us to delete your messages. We will confirm once it is done. Orders held by the seller must be handled with the order desk.
Is my health information private if I email you?
Treat email as less private than a visit with your pharmacist. Please leave out health details, card numbers and order IDs. We do not need them to fix a page, and we cannot act on an order.
No. 11Who wrote this
Written and reviewed by
Pages built from the bottle label, the seller’s order page and linked NIH, FDA, CDC, AHA, FTC and peer-reviewed sources.
Last updated . Learn about our editorial standards and how we check reviews. This website is run by Melonexcare, which describes itself as an authorized American Melonex outlet. It is not the manufacturer or the label’s distributor. Buying through our order links earns us money.
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More about Melonex
Authorized American Melonex outlet
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Bring the label to your doctor or pharmacist first, then choose a pack. Six bottles cost the least per bottle, and the seller lists a 60-day money-back guarantee on every kit.
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